Refund policy

Refund policy

Thanks for shopping at doandbee.com
If you are not entirely satisfied with the purchase, we are here to help

If Damaged/Wrong product delivered -

  • We will give you a free exchange. 
  • Please reach us within 24 hours after delivery .
  • New product will be shipped after we receive the exchange product.
  • Exchange process takes ( 4-5 ) working days.
  • Pickup and shipment will be done from brand side.
  • Reach us through WhatsApp:- 9682820303 
  • Please share valid proof/details for the same 

2-Don't like the product size/others

  • We will charge a nominal fee for exchanges.
  • Exchanges are available within sizes and different products also.
  • Charges include reverse pickup cost Rs 110 and forward shipment Rs 89. If pin code is not under serviceable, customer is required to ship the products back ( Brand will only charge for Forward Shipment ).
  • Returns are available only in the form of store credit.
  • Credit note is valid for 6 months from the issued date on the registered mail id.
  • Once the product reaches us back our team will give you store credit/ship your new product/s.
  • Exchange process takes ( 10-12 ) days 
  • We reserve the right to not accept a return/exchange if;
  • (1) the product/s are returned after use
  • (2) the products are damaged
  • We only provide return/exchange 1 time 
  • Exchange/Returns can be done within 3 days after delivery.
  • 3 attempts will be there for the delivery from shipment company.
  • If registered mobile number or address is incorrect, brand will not be responsible for the delay in delivery ( Partial Payment amount is non refundable, in case delivery failed ) 
  • Extra Rs 200 will be deducted/charged in case of RTO OR RTD and remaining amount will be given as store credit.
  • Customised orders will not be exchanged or returned under any circumstances.

Returns or cancellations

Prepaid Orders:

*Prepaid orders cannot be cancelled.
*However, customers can opt to switch to a different product or change the delivery address if necessary.


COD (Cash on Delivery) Orders:

*COD orders can be cancelled prior to dispatch.
*Once the order has been dispatched, cancellation is not possible.

DOANDBEE may, at its discretion and without prior notice, can change the products or categories to which this policy would apply and reform the policies .